Report an Issue
Found something that is not working correctly? Let us know and we'll look into it.
Something isn't working?
Please send us an email describing the issue you encountered. The more details you provide, the easier it will be for us to identify and fix the problem.
What to include in your report
Please include as much of the following information as possible:
- A short description of what went wrong
- The page, feature, quiz, article, or test where the issue occurred
- What you expected to happen
- What actually happened
- Steps you took before the issue appeared
- Screenshots or screen recordings, if available
- Your device and browser/app information, if relevant
You can report issues with
Login or account problems
Study content or article issues
Quiz, flashcard, or mock test issues
Payment or subscription problems
App or website technical issues
Other problems or unexpected behavior
Send us your report
Email our support team with the details of the issue you encountered.
porhaofficial@gmail.comScreenshots and screen recordings are welcome.
Please include your device details when reporting technical issues.