Privacy Policy

Porha ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you when you use Porha at porha.in.

By using Porha, you acknowledge that your information may be handled as described in this Privacy Policy.

We collect only the information reasonably necessary to provide, maintain, and improve our services.

• Full name – used to identify and personalize your account and experience.
• Email address – required for account creation and authentication through Google OAuth.
• Phone number – optional and may be collected during onboarding for communication and account-related purposes.

Depending on how you use Porha, we may also process information associated with your activity on the platform, such as study progress, quiz or mock-test activity, roadmap preferences, and interactions with our educational features.

We do not directly collect or store your payment card details. Payments are processed through Cashfree Payments. We may retain transaction-related information such as a transaction or order reference ID for payment verification, subscription management, and record keeping.

We use the information we collect for purposes necessary to operate and improve Porha, including:

• Create and manage your Porha account
• Authenticate your account through Google OAuth
• Personalize your study roadmap and recommendations
• Track learning progress and activity
• Provide quizzes, mock tests, flashcards, and other features
• Process and manage subscription payments
• Send important account and service-related communications
• Maintain, troubleshoot, and improve our platform
• Protect the security and integrity of our services

We do not sell, rent, or trade your personal information to third parties.

We may share or allow access to limited information with trusted service providers when necessary to operate Porha:

• Google – used for account authentication through Google OAuth.
• Cashfree Payments – used to process subscription payments and related transactions. Cashfree's own privacy policy applies to information processed by its services.
• AWS – used for secure storage and delivery of applicable media and platform content.

We may also disclose information where required by applicable law, legal process, or a valid request from a competent authority.

We retain personal information for as long as reasonably necessary to provide our services, maintain your account, fulfill legitimate business requirements, and comply with applicable legal obligations.

You may request deletion of your Porha account and associated personal information at any time by contacting us at porhaofficial@gmail.com.

Upon receiving a valid deletion request, we aim to remove applicable personal information within 30 days, subject to information that we may be required or permitted to retain for legal, security, fraud prevention, dispute resolution, or legitimate business purposes.

We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Our security measures may include HTTPS encryption, HTTP-only authentication cookies, Redis-based session management, access controls, and secure infrastructure provided by our service providers.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and applicable data
• Ask questions about how your information is used

To exercise these rights or make a privacy-related request, contact us at porhaofficial@gmail.com.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

porhaofficial@gmail.com