Refund Policy

Porha offers a 24-hour refund window from the time of purchase. If you are not satisfied with your subscription, you may request a full refund within 24 hours of the transaction.

Once the 24-hour refund window has passed, subscription payments are non-refundable, except where a refund is required by applicable law or otherwise approved by Porha.

Requests based solely on change of mind, accidental purchase, non-usage, or partial usage after the eligible refund period will generally not qualify for a refund.

To request a refund within the eligible 24-hour window, please contact us as soon as possible after your purchase.

• Email porhaofficial@gmail.com within 24 hours of purchase.
• Include your registered Porha email address.
• Include your transaction or order ID.
• Briefly explain the reason for your refund request.

After reviewing an eligible request, approved refunds will generally be initiated within 5–7 business days. The refunded amount will be returned through the applicable payment channel to the original payment method, subject to payment-provider and bank processing times.

Payments on Porha are processed through Cashfree Payments.

Porha does not directly collect or store your payment card details. Once a refund is approved by Porha, the refund is processed through the applicable payment gateway.

The time taken for the refunded amount to appear in your account may depend on Cashfree, your bank, or your payment provider. Porha is not responsible for delays caused by these external providers.

You may cancel your subscription at any time through the available cancellation option in your account or by contacting us where applicable.

Cancellation prevents future subscription billing but does not automatically create a refund for the current billing period.

If the cancellation and refund request are made within the applicable 24-hour refund window, you may request a refund in accordance with Section 1 of this policy.

After cancellation, you may continue to have access to the features included in your subscription until the end of the current billing period, unless your access is otherwise suspended or terminated under our Terms of Service.

Except where required by applicable law or otherwise approved by Porha, refunds will generally not be issued when:

• More than 24 hours have passed since the purchase.
• The subscription period has been partially or substantially used after the refund window.
• The account has been suspended or terminated because of a violation of our Terms of Service.
• The request is based solely on non-usage after the refund window has expired.

Nothing in this policy is intended to limit any consumer rights or remedies that cannot legally be excluded under applicable law.

For refund requests, subscription cancellation questions, or payment-related concerns, please contact us at: